Meet Our Staff

As the Director of Business Operations Training and Compliance at UNT, Jerri leads campus-wide training initiatives, driving the development and delivery of leadership training through workshops, eLearning, and instructional design. She plays a pivotal role in supporting university-wide initiatives that enhance employee growth, organizational success, and continuous process improvement.

With a strong focus on streamlining operations, Jerri works to optimize training processes, ensuring efficiency and alignment with the university's strategic goals. She actively identifies opportunities for process enhancement, contributing to a culture of continuous improvement across the organization.

Before joining UNT, Jerri founded and operated a professional development firm in Dallas, where she honed her expertise in training and leadership. She also held key positions in several Fortune 500 companies, including IBM, Pitney Bowes, and American Airlines, where she contributed to the growth and development of diverse teams.

A published author, Jerri earned her Bachelor's degree in Business from Texas A&M University-Commerce and holds a Master of Science in Learning Technologies from UNT. She is currently pursuing her Ph.D. in Business Leadership and Learning Technologies. Jerri is also certified in multiple industry-recognized assessments, including Everything DiSC®, Myers-Briggs, and Franklin Covey.

As the LMS Administrator and Learning Consultant, Ellen plays a pivotal role in supporting employee training initiatives by overseeing the management of the Learning Management System (LMS). She also contributes to the design, facilitation, and delivery of live training sessions, alongside the development and distribution of eLearning courses.

Ellen holds a Master’s degree in Psychology from Penn State University and brings a diverse background to her current role. Her experience includes positions as a Training Specialist, HR Generalist, and IT Analyst. Ellen’s expertise in managing learning platforms enables her to align training strategies with organizational goals and deliver effective learning experiences.

As the Learning Data Specialist, Anthony is primarily responsible for the administration and coordination of assigned training programs and reports within the employee LMS. His role includes managing data statistics, overseeing learning programs, preparing training materials, troubleshooting issues, handling enrollment processes, and measuring outcomes for various agencies.

Anthony holds a Bachelor's degree in Integrative Studies from UNT, with a focus on Political Science, Counseling, and Non-Profit Studies. He is currently pursuing his Master's in Higher Education at UNT, further expanding his expertise in the field.

The Business Operations Training Team has a talented group of dedicated employees available to assist you with your  Bridge (Learning Management System) needs.  Our team can assist with troubleshooting, login issues, assist with creating eLearning modules, and assigning training to employees including faculty, and staff. We service UNT, UNT System, and UNT Dallas.

Hours of operation are Monday through Friday 8 am – 5 pm. We observe the same closures as the University.